Client Services Engineer (Full time position, Hong Kong)
We are currently looking for Client Services engineer based in Hong Kong, to support our global market front office application.
The job responsibilities will include, without being limited to, the following:
• Ensure that the clients in his portfolio are satisfied with the product and services delivered
• Ensure the clients installation and integration phases are run smoothly and efficiently
• Provide clients support in a timely and efficient way
• Occasionally provide consulting services on client’s sites
• Manage the day-to-day relationship with the clients, propose new features
• Report to the Head of Client Services in weekly meetings
Skills and Requirements:
• Interest in a financial trading support environment
• Bachelor or Master’s degree in Computer Science or Software Engineering
• Excellent interpersonal and communication skills
• Mandarin, Cantonese and English speaking
• Knowledge of Linux operating systems and system administration is definitely a plus
We are looking for autonomous and motivated individuals to become part of our team dedicated to Asian clients.