We are currently looking for a Client Support Engineer in Bangkok to ensure customer success into deploying Horizon Software’s solutions.

 

The job responsibilities will include, without being limited to, the following:

• Provide professional support and investigate troubleshoot issues raised by customers.

• Manage and coordinate the implementation phase of the product or new functionalities.

• Provide training to client (user and IT team).

• Communicate with project management teams, quality and IT development if needed for monitoring Customer incidents and requests

• Support local and overseas clients.

 

Skills and Requirements:

• Interest in a financial trading support environment

• Bachelor or master’s degree in Computer Science or Software Engineering, Computer Engineer, Information Technology, or related field

• Excellent interpersonal and communication skills

• Knowledge of electronic trading is a plus

• Working knowledge of automated or algorithmic trade designing or support is definitely a plus

• Knowledge of Linux operating systems and system administration is definitely a plus

• Basic knowledge of any OO languages and SDLC experience is a plus

 

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