We are currently looking for Client Services engineer based in Hong Kong, to support our global market front office application.
The job responsibilities will include, without being limited to, the following:
• Ensure that the clients in his portfolio are satisfied with the product and services delivered
• Ensure the clients installation and integration phases are run smoothly and efficiently
• Provide clients support in a timely and efficient way
• Occasionally provide consulting services on client’s sites
• Manage the day-to-day relationship with the clients, propose new features
• Report to the Head of Client Services in weekly meetings
Skills and Requirements:
• Interest in a financial trading support environment
• Bachelor or Master’s degree in Computer Science or Software Engineering
• Excellent interpersonal and communication skills
• Mandarin, Cantonese and English speaking
• Knowledge of Linux operating systems and system administration is definitely a plus
We are looking for autonomous and motivated individuals to become part of our team dedicated to Asian clients.