For the development of our service« SAAS » (Managed Services) : we want to reinforce our dedicated current team. Responsibilities: Collaborate to the conception and the implementation of the infrastructure to allow our managed service offer to operate and grow Deploy the infrastructure internally or with our partners Ensure the robustness of the infrastructure
Horizon Software recrute un(e) Client Support Engineer sur Paris pour assurer, avec succès, le déploiement de nos solutions chez nos clients. Vos responsabilités : Etablir un contact direct avec le client tout le long du process de résolution des incidents et êtes le garant de la bonne utilisation du logiciel chez le client Analyser les incidents et définir leur niveau de criticité, selon les process et outils
We are currently looking for a Key Account Manager based in Paris or in Hong Kong, to insure customer success into deploying and running Horizon Software’s solutions. The job responsibilities will include, without being limited to, the following: Ensure that the customer requirements and needs are understood Ensure that the clients in his portfolio are
We are currently looking for a Client Support Engineer in Hong Kong to ensure customer success into deploying Horizon Software’s solutions. The job responsibilities will include, without being limited to, the following: Provide professional support and investigate troubleshoot issues raised by customers. Manage and coordinate the implementation phase of the product or new functionalities.